Something strange happens when I know I am going to be presenting to an international audience in a foreign country. Although I have been doing this for many years and it is not unusual to have more than ten nationalities represented in my seminars, I always begin to have a feeling that I must label as […]
As a child, Sarah Gerwig-Moore thought she would grow up to become an English professor. Those plans changed: One look at the job market for someone with a Ph.D. in English led her to law school. In an internship as a law student, she found a way to marry her love of writing with her […]
Louis Carter is the founder and CEO of the Best Practice Institute. He recently discussed the importance of best practices and other topics with WD Communications. WD: Everywhere we go, we hear clients talking about best practices. Is there a universal understanding of what this term means? LC: In the universal sense and definition, “best […]
Are you the lucky one who gets to write the minutes? Or, are you perhaps the baffled reader who wonders, “Are these the right minutes for the meeting I attended last week?” With meetings taking more and more of our work time, concise, accurate records of important discussions, decisions, and action items are valuable work […]
Long before the human race developed written forms of communication—certainly centuries before books, newspapers, e-mail, Twitter, and Facebook—storytelling was the primary way to deliver messages, preserve history, and entertain an audience. Few human behaviors are as universal as storytelling. No matter what cultural group, no matter what historical period, no matter what country of residence, […]
You likely have heard speakers using vocal fry everrrywherrrre. Vocal fry is a tonal pattern recognized by low, elongated speech sounds typically occurring at the ends of sentences. The pattern is especially noticeable in young women. In the last few years, many women have reached these new “lows” by fluttering their vocal cards to produce […]