• Tips for Virtual Meeting Success

    Participation, meeting features, and human connections are the keys to turning boring, wasted time in virtual spaces into productive, successful experiences. Use the tips below to make professional impressions as a virtual meeting facilitator or attendee. Proactive Participation Distribute agendas and materials for pre-meeting reading (we recommend one-two days prior—not a week!) This approach saves […]

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  • Performance Management and Documentation

    Can you believe we’ll soon be heading into year-end reviews and 2017 goal-setting? Many of you will be supporting employees and leaders who struggle with both performance assessment and development discussions. As we hear in this brief video, WD Communications helps your talent think about, talk about, and write about performance in a clear, practical […]

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  • Documenting investigations requires technical and interpersonal communication skill sets. Do employees receive sufficient training in both areas? WD Communications delivers writing courses to employees who document investigations in lab and manufacturing environments. During these courses and individual coaching sessions, these employees share challenges and frustrations about different aspects of their incredibly complex job. Lately, we […]

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  • Do You Suffer From Communication Regret?

    Most of us have left interactions with others wishing we had said, done, or written something differently. The side effects of communication regret tend to linger, even fester. We know that we don’t always bring the best version of ourselves to these moments. None of this feels good. Do YOU suffer from communication regret? Symptoms […]

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  • Changes Are Coming to Your Performance Documentation System. What Simple Modifications Should You Make Today?

    If you are in HR, or Talent Management, or are a manager yourself, surely you’ve noticed a trend in traditional press and in social media about the imminent dismantling of traditional performance management processes in large corporations. Every day it seems another article surfaces about how ratings demotivate, how there are better ways to track […]

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  • International Training Butterflies

    Something strange happens when I know I am going to be presenting to an international audience in a foreign country.  Although I have been doing this for many years and it is not unusual to have more than ten nationalities represented in my seminars, I always begin to have a feeling that I must label as […]

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  • Interview With Louis Carter, CEO of Best Practices Institute

    Louis Carter is the founder and CEO of the Best Practice Institute.  He recently discussed the importance of best practices and other topics with WD Communications. WD: Everywhere we go, we hear clients talking about best practices.  Is there a universal understanding of what this term means? LC: In the universal sense and definition, “best […]

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  • Short Minutes Without Long Hours

    Are you the lucky one who gets to write the minutes?  Or, are you perhaps the baffled reader who wonders, “Are these the right minutes for the meeting I attended last week?” With meetings taking more and more of our work time, concise, accurate records of important discussions, decisions, and action items are valuable work […]

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  • Story Time During Business Hours

    Long before the human race developed written forms of communication—certainly centuries before books, newspapers, e-mail, Twitter, and Facebook—storytelling was the primary way to deliver messages, preserve history, and entertain an audience. Few human behaviors are as universal as storytelling.  No matter what cultural group, no matter what historical period, no matter what country of residence, […]

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  • Vocal Fry: The Latest Vocal Pattern You Don’t Want to Copy

    You likely have heard speakers using vocal fry everrrywherrrre. Vocal fry is a tonal pattern recognized by low, elongated speech sounds typically occurring at the ends of sentences. The pattern is especially noticeable in young women. In the last few years, many women have reached these new “lows” by fluttering their vocal cards to produce […]

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